Complaints about polling and counting must be submitted within 2 days of the alleged
violation by eligible voters and political entity agents. They can be submitted at polling
stations and polling centers, Governorate Election Offices, count centers, the Kurdistan
Regional Electoral Office, the Data Entry Center, the OCV country offices, and at the IHEC
National Office. The pre-printed IHEC complaints form (form 110/2010) must be used (see
annex 1 for sample).
For regular voting in Iraq, counting will take place immediately after the close of polls. For
absentee and special voting, the ballots will be transported to count centers and counted
there. This means that complaints about the counting of absentee and special ballots may
arise some days after polling. Moreover, the counting of ballots cast at a polling station in the
out-of-country process (OCV) may have to wait until any challenges to the OCV voters list
have been resolved. This means that complaints about OCV counting process may also be
received some days after polling day.
All complaints are forwarded to the Legal Advisory and Complaints Department at the IHEC
National Office. At the National Office, the complaints are immediately logged, and
information about each complaint is entered into a database. The complaints are reviewed to
determine whether they meet the formal requirements for complaints and, if so, if they could
affect the results. The complaints that meet these conditions are handled on a priority basis.
Other complaints that meet the formal requirements but cannot affect the results are
investigated as a lower priority. If a complaint does not meet the formal requirements, it will
be rejected by the Board.
The Legal Advisory and Complaints Department at the National Office requests information
from other IHEC staff to investigate the complaint if this is necessary. This could involve, for
example, investigations by a GEO complaints unit or an OCV country office, or obtaining
information from the DEC or the Voter Registration Section. Once the Legal Advisory and
Complaints Department has obtained the necessary information, it will prepare a
recommended decision for the Board of Commissioners. If the Board finds that there is
adequate e evidence to support the allegation, it may take appropriate measures, including
invalidating votes and imposing sanctions. If there is not adequate evidence, the Board will
reject the complaint. The Legal Advisory and Complaints Department will inform the Data
Entry Center and other IHEC sections of the decision adopted by the Board. The Legal
Advisory and Complaints Department will also prepare the decisions for publication in 3
newspapers in 2 languages and on the IHEC website, as well as the OCV website.
HEC established the following email and phone numbers for complaints concerning the media campaign for PEs and candidates
Note: This form is only a sample. It does not contain a serial number.:.
Board of Commissioners(BOC) Concering Complaints